Zoliao is a suite of Customer Engagement Applications that aims to simplify the process of businesses in engaging their customers. Zoliao can be used by both small business owners and business owners that own multiple outlets of their business.

Please read our privacy notice on using Zoliao.

ZoID gives business owners the ability to manage customers attending their event and queueing. The processes are simple and easy to execute.

Event Attendance

• Event Host download ZoID.
• Guest scan QR upon arrival using their mobile phone.
• Guest provide information required for attendance.
• Enable Collection of Feedback, Survey, etc.
• Enable Export of Data (Power & Premium User).
• Logo & other Customisation (Premium User).

Queue Management

• Event Host download ZoID.
• Customer scan QR upon arrival using their mobile phone.
• Customer put in their information and they will be given a queue number.
• Create Options for customer selection.
• Limit Stock Number for Flash Sales.
• Limit Queue Start & End time.

Below is the pricing model for ZoID and please note that mobile devices are not included. Do contact us if you need to upgrade to a higher tier. Local SMS Charges apply for verification and sending of SMS to registered visitor. Calling rate will be based on your mobile plan subscription and is not included.

Use Case

Below are the use cases that we recommend for using ZoID. You can think of others that are relevant to your industry and do share with us so that we can all benefit from your sharing.

This use case looks into a small business with a single outlet that likes to conduct flash sales while limiting the number of stocks sold at a reduced price. ZoID in this case can provide queue management as well as limiting the number of stocks available for that.

This use case looks into a business with a multiple outlet across different physical locations. ZoID can provide queue management as well as limiting the number of stocks available centrally and controlling stocks available for sales across multiple locations.

ZoVM enable facility owners to register their guest in advance and allowing them to enter your facility with ease. Easing workload of security team and enhacing the speed of clearance. Most importantly, the verification factor is not using our NRIC or other Personal Identification. You can do your verification using Mobile Number.

Visitor Management

• Host (Security Team) download ZoVM.
• Register guest using ZoID (to be available soon) and send QR Code to visitor for quick security verification.
• Visitor allow Security Team to scan their QR Code.
• Ability to Verify Authenticity of Mobile Number by SMS PIN.
• Ease Security Team the hassle of Manual Entry.
• Information might be verified and allow access.
• Verification is by Mobile Number instead of NRIC

Below is the pricing model for ZoVM and please note that mobile devices are not included. Do contact us if you need to upgrade to a higher tier. Local SMS Charges apply for verification and sending of SMS to registered visitor. Calling rate will be based on your mobile plan subscription and is not included.

Available in Q1/2020

ZoGuard enables security department to do their task easily and making tools available to them when they need it. A typical Guard Tour System requires you to get a proprietary hardware system. ZoGuard is a mobile application that runs on NFC-enabled mobile devices to perform the duty. Apart from the cost saving of getting proprietary hardware, everything that a security personnel needs during their duty can be available on a single device. ZoGuard starts by introducing NFC Guard Tour. Guard Tour that uses QR will be make available soon.

ZoGuard – Guard Tour + Incident Management

• Setup of patrol sequence and assignment name of location.
• Add, Delete and Change of patrol sequence.
• Setup of Guard Tour schedule.
• Emergency Call Button to gain quick access to call for support.
• Creation of Incident Report with unique tracking number to ensure closure.
• Create different Categories of incident and assigning each to a specific Manager.
• Attach Photo, Free Text, PDF, etc to an Incident Report.
• Generation of Incident Report Summary.
• Guard Down Detection (Available Soon).
• NFC/QR Checkpoint (Available Soon).

Below is the pricing model for ZoGuard and please note that mobile devices and NFC Tags are not included. Do contact us if you need to upgrade to a higher tier or if that’s not listed here. Calling rate will be based on your mobile plan subscription and is not included.